Sizing, Shipping, Returns, & Exchanges

 

SHIPPING: Please allow up to 10 business days for your order to be processed and shipped for typical orders. This does not include shipping time. Any differences to this will be listed either in an update on the top of this page (seasonal delays, unexpected volume increases, etc) or in each product description (preorders, backordered items, etc). When you select a shipping option, please be aware that this is the time it takes to ship AFTER printing, processing, and packaging. 

We are not responsible for international taxes, duties or customs fees, that is the sole responsibility of the customer.

 

MATERIALS & SIZING: Our default t-shirts are Gildan Softstyle 64000 100% Ringspun Cotton.  Most apparel comes in standard American unisex/mens sizing unless specified otherwise. All size charts can be found here. Blank products sourced from Bangladesh, Honduras, Haiti, Mexico, Nicaragua, Guatemala, or the US.

 

RETURNS/EXCHANGES: If you are unhappy with your purchase, you can contact us within 7 days of receipt for instructions on how to return the item to our HQ office for a full refund, provided it is in identical condition to what we send. If it's been longer than 7 days since tracking shows it's been delivered, we will unfortunately be unable to accommodate the request.

If you wish to exchange something because of sizing or preference, you will need to send the item back to us and pay for return shipping to you. If the mistake was ours we will cover all of the above costs.

We are not responsible for any delivery service's inability to deliver to the address you supply. If any item is returned to the sender, we will refund the amount of the item only. We are not responsible for any lost or stolen goods if tracking indicates the package was delivered, or is unable to deliver to the address you supply. Please double check the address on your order before placing it. 

For any further questions or customer service requests you can contact us at support@theviralpodcast.co.